Privacy Policy

This Policy describes the information we collect from you, how we use that information and our legal basis for doing so. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide to us.

This Privacy Policy applies to the information that we obtain through your use of CGWire websites including www.cg-wire.com and account.cg-wire.com and the domain where your instance lives (studio-name.cg-wire.com).

Table of contents

• Who we are
• What We Collect and Receive
• Non-Disclosure Agreement
• Your Rights
• Subprocessors (CGWire Hosting)
• Third party services we use
• Retention of data
• Changes to the Privacy Policy

Who we are

CGWire, the company that builds Kitsu, provides a production tracking solution to simplify the managememt of an animation production. We aimed at allowing studios to build better movies more efficiently.

"CGWire SAS" is a France company (N° RCS: Paris 831 995 303) headquartered at: 84 avenue de la République 75011 Paris, France.

If you have any questions about this privacy policy, please contact our support team at support@cg-wire.com

We will never sell your personal data to anyone.

What We Collect and Receive

In order for you to create an account on CGWire and use our Services, we need to collect and process certain information. Depending on your use of the Services, that may include:

• Contact us via email — for example, when you ask for support, send us questions or comments, or report a problem, we will collect your name, email address, message, etc. We use this data solely in connection with answering the queries we receive.
• Usage data — when you visit our site, we will store: the website from which you visited us from, the parts of our site you visit, the date and duration of your visit, your anonymised IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, and more. We process this usage data for statistical purposes, to improve our site and to recognize and stop any misuse.
• Cookies — we use cookies (small data files transferred onto computers or devices by sites) for record-keeping purposes and to enhance functionality on our site. You may deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies that are already stored may be deleted at any time. Inside you Kitsu instance, no analytics are running. But blocking cookies will prevent you from logging in you Kitsu account.
• Create an account — when you sign up for and open an account with CGWire Hostiong, or sign up for content or offers, we may ask you to provide us with information such as your name, email address and details about your organization. As otherwise detailed in this Privacy Policy, we will solely process this information to provide you with the service you signed up for.

Non-Disclosure Agreement

We are aware that your production data must not be shared. That's why we are ready to sign your NDA (Non-Disclosure Agreement) if it's required.

Your Rights

You have the right to be informed of Personal Data processed by CGWire, a right to rectification/correction, erasure and restriction of processing. You also have the right to ask from us a structured, common and machine-readable format of Personal Data you provided to us.

We can only identify you via your email address and we can only adhere to your request and provide information if we have Personal Data about you through you having made contact with us directly and/or you using our site and/or service. We cannot provide, rectify or delete any data that we store on behalf of our users or customers.

To exercise any of the rights mentioned in this Privacy Policy and/or in the event of questions or comments relating to the use of Personal Data you may contact CGWire’s support team: support@cg-wire.com

In addition, you have the right to lodge a complaint with the data protection authority in your jurisdiction.

Subprocessors

We use a select number of trusted external service providers for certain technical data processing and/or service offerings.

Kitsu Hosting

Terms & Conditions: https://www.cg-wire.com/terms

Subscription Management

URL: account.cg-wire.com

Website

URL: www.cg-wire.com

Retention of data

We will retain your information as long as your account is active...

Privacy Policy Changes

We may update this Policy from time to time...

Contact Us

Email: support@cg-wire.com

Contact form: cg-wire.com/#contact