This Policy describes the information we collect from you, how we use that information and our legal basis for doing so. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide to us.
This Privacy Policy applies to the information that we obtain through
your use of CGWire websites including www.cg-wire.com and account.cg-wire.com
and the domain where your instance lives (studio-name.cg-wire.com).
CGWire, the company
that builds Kitsu, provides a production tracking
solution to simplify the managememt of an animation production. We aimed at
allowing studios to build better movies more efficiently.
"CGWire EURL" is a France company (N° RCS: Paris 831 995 303)
headquartered at: 84 avenue de la République 75011 Paris, France. If you have any questions about this privacy policy, please contact
our support team at support@cg-wire.com We will never sell your personal data to anyone. In order for you to create an account on CGWire and use our Services, we need to collect and process certain information. Depending on your use of the Services, that may include: You have the right to be informed of Personal Data processed by CGWire, a right to rectification/correction, erasure and restriction of processing. You also have the right to ask from us a structured, common and machine-readable format of Personal Data you provided to us. We can only identify you via your email address and we can only adhere to your request and provide information if we have Personal Data about you through you having made contact with us directly and/or you using our site and/or service. We cannot provide, rectify or delete any data that we store on behalf of our users or customers. To exercise any of the rights mentioned in this Privacy Policy and/or
in the event of questions or comments relating to the use of Personal Data you
may contact CGWire’s support team: support@cg-wire.com In addition, you have the right to lodge a complaint with the data protection authority in your jurisdiction. We use a select number of trusted external service providers for certain technical data processing and/or service offerings. These service providers are carefully selected and meet high data protection and security standards. We only share information with them that is required for the services offered and we contractually bind them to keep any information we share with them as confidential and to process Personal Data only according to our instructions. CGWire uses the following subprocessors to process the data collected
by CGWire Hosting customers: Subprocessor Data location and security Service France Secure Hosting Infrastructure for instances hosting and databases and logs US
Secure Platform-as-a-Service to manage service subscritption
and billing.
US Hosting services for static websites Terms & Conditions: https://www.cg-wire.com/terms When you visit our websites, or purchase products or services, we use the following third party services which may collect personal data: Recipient Purpose of processing Data location and security Personal data collected by the third party Privacy policy To collect and analyse information about how you interact with our websites (web analytics), and to recognize and stop any misuse France Anonymised IP address, Pages visited, browser and device used, and more. This is a transactional email provider: we use it to send
time sensitive email. USA Email, IP address To send you our newsletter emails after you signup EU Email This is a chat provider: we use it to communicate with our users on this website. EU Email, IP To receive payments USA Payment transactions details We will retain your information as long as your account is active, as necessary to provide you with the services or as otherwise set forth in this Policy. We will also retain and use this information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect CGWire’s legal rights. We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our site, improve our Services or comply with legal obligations. We may update this Policy from time to time. If we do, we’ll let you know about any material changes, either by notifying you on the website or by sending you an email. Email: support@cg-wire.com Contact form: cg-wire.com/#contactTable of contents
Who we are
What We Collect and Receive
Non-Disclosure Agreement
We are aware that your production data must not be shared. That's why we are
ready to sign your NDA (Non-Disclosure Agreement) if it's required.
Your Rights
Subprocessors (CGWire Hosting)
Third party services we use
Retention of data
Privacy Policy Changes
Contact Us